Last updated 10 Nov 2026 · Operated by [Registered business name] (trading as Flowernet)
## 1. Everything is digital
All our products are digital files and web pages. We don’t print, post, courier or ship anything. You receive your invitation on your private project page as:
- static invites: high-resolution JPG or PNG sized for WhatsApp and phone screens, plus a PDF;
- animated and video invites: MP4 files sized for WhatsApp, Instagram and email;
- RSVP pages: a private web link to share with guests, and a results page for you;
- print-ready PDF, where your package includes it, so you can print at any local printer yourself.
## 2. Timelines
Delivery times count working days (Monday to Saturday) from when we have all your details: names, dates, venues, wording and any photos. You receive a first draft, then the final files after your feedback, within your package’s revision rounds.
## 3. Checking your details
Please check every name, date, time and venue on the draft. Approving the final design confirms the details are correct.
## 4. RSVP pages
RSVP pages stay online for the hosting period in your package (3, 6 or 12 months from delivery). When the period ends the page closes, and guest replies are deleted 30 days later. Download your guest list before then.
## 5. Acceptance
You have 7 days after a delivery to accept it or ask for changes. If we hear nothing within 7 days, the delivery is treated as accepted.
Contact during delivery
Questions about an order in progress? Message us from the order page or email [email protected] with your order number.
Your project page, revisions and acceptance
Every order has a project page in your account where you send your brief, message us, receive deliveries, and accept them or ask for revisions. Delivery times on packages count working days (Monday to Saturday) from the day we receive your brief.
When we deliver you have 7 days to accept the work or request a revision. We send a reminder 2 days before that time runs out; if we hear nothing, the delivery is accepted automatically. For milestone projects this applies to each milestone.
Questions about this policy? Email [email protected] or write to [Registered business name], [Registered office address], [City], Pakistan.